Accessibility Help

We want this store to be usable by everyone, including customers who browse with a keyboard, a screen reader or a magnifier. This page explains what we have built, what is still weak, and how to reach us.

Last updated: 26 July 2026

WCAG 2.1 AA

Built to be usable with a keyboard, a screen reader or a magnifier.

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That standard covers text alternatives for images, sufficient colour contrast, keyboard operability and clear, predictable navigation. Accessibility is treated as part of building a page, not a later fix.

What we have built

Keyboard navigation

Every link, button, filter and form field can be reached with Tab and activated with Enter or Space. A skip link jumps straight to the main content, and focus is always visible. Nothing in the checkout flow requires a mouse.

Screen readers

Product images carry alternative text naming the product. Headings follow a logical order so a screen reader can move through a page by structure. Icon-only controls in the header carry accessible labels, and the current page is marked with aria-current.

Zoom and resizing

Pages reflow down to a 320-pixel-wide viewport and stay readable at 200% browser zoom without content being clipped. Tables scroll inside their own container instead of forcing the whole page sideways.

Colour and motion

Colour is never the only way information is conveyed - an out-of-stock product shows a written label as well as a muted button. Animations respect prefers-reduced-motion, so they are switched off entirely if your system asks for that.

Browsing shortcuts

Action Windows macOS
Zoom inCtrl +Cmd +
Zoom outCtrl -Cmd -
Reset zoomCtrl 0Cmd 0
Next controlTabTab
Previous controlShift TabShift Tab
Find on pageCtrl FCmd F

Known limitations

We would rather list these openly than imply the site is perfect:

  • Product photography comes from a shared media library, so alternative text names the product rather than describing the specific contents of each photograph.
  • The category menu in the header opens on hover on large screens. Keyboard and touch users reach the same destinations through the menu button and the category pages.
  • Some longer specification tables scroll horizontally on very narrow screens.

Tell us about a barrier

If something on this site blocked you, please report it. Telling us the page address, what you were trying to do and the assistive technology you use helps us reproduce the problem quickly.

  • accessibility@rogstore.example
  • +962 6 000 0002
  • We aim to reply within five working days