Terms of Use Notice

These terms govern your use of this store and any order you place through it. By browsing the site or completing a purchase you accept them.

Last updated: 26 July 2026

The rules

How ordering, delivery, returns and warranty work in this store.

Template notice: this is sample text describing how the store operates. It has not been reviewed by a lawyer and is not a binding contract as written. Have it checked against the consumer law that applies to you before publishing.

1. Accepting these terms

Using this site means you accept the terms on this page and the practices described in our Privacy Policy. If you do not agree with them, please do not use the store. We may update these terms; the date above is when they last changed.

2. Your account

Registering

Give an accurate email address, and be able to enter into a contract where you live.

Keeping it secure

You are responsible for your password and activity on your account. Tell us at once if it is compromised.

Suspension

We may close an account used for fraud, interference with the service, or repeated returns abuse.

3. Products, pricing and stock

Product information

We describe specifications as accurately as we can. Manufacturers occasionally revise a component mid-production, and product photography is illustrative - the item you receive may differ in minor cosmetic detail from the picture shown.

Prices

Prices are shown in Jordanian dinar and include VAT. The price charged is the price displayed when you place the order.

Availability and pricing errors

Stock levels shown are live, but an item can sell out between your adding it to the basket and completing checkout. If an obvious pricing error occurs, or an item turns out to be unavailable, we will contact you and either confirm the correct price or cancel and refund the affected line - we will not simply ship something you did not agree to pay for.

4. Orders

Placing an order is an offer to buy. A contract forms when we confirm it. Each order moves through these states, visible in your dashboard:

StatusWhat it means
PendingReceived and awaiting review
ProcessingBeing picked and packed
ShippedHanded to the courier
CompletedDelivered and closed
CancelledCancelled by you or by us, with any payment refunded

5. Delivery

Delivery estimates are estimates, not guarantees. Risk in the goods passes to you on delivery. Please check your order on arrival and report anything damaged or missing promptly so we can raise it with the courier.

6. Returns and warranty

Change of mind

Unopened items in original packaging may be returned within 14 days of delivery. Software, and components whose anti-static seal has been broken, cannot be returned once opened.

Faulty goods

Products carry the manufacturer warranty stated on the product page. Nothing here limits your statutory rights in respect of goods that are faulty or not as described.

Damage not covered

Warranty does not cover physical damage, liquid ingress, or failure caused by operating a component outside the manufacturer's stated limits.

7. Acceptable use

You agree not to:

  • Interfere with the site's operation or attempt unauthorised access to any part of it.
  • Extract the catalogue by automated means for republication.
  • Place orders fraudulently or in another person's name.
  • Use the site in a way that breaks any applicable law.

8. Intellectual property

The layout, text and design of this site belong to us or our licensors. Product names, brands and logos are the property of their respective owners and appear here for identification only. Product photography is sourced from Wikimedia Commons under free licences; credits are recorded with the image files.

9. Liability

The site is provided as it stands. To the extent the law allows, we are not liable for indirect or consequential loss - including lost data or lost profits - arising from use of the site. Nothing in these terms excludes liability that cannot lawfully be excluded, such as liability for death or personal injury caused by negligence.

10. Governing law

These terms are governed by the laws of the Hashemite Kingdom of Jordan, and the courts of Amman have jurisdiction over any dispute arising from them.

Questions about these terms

  • legal@rogstore.example
  • +962 6 000 0000

See also our Privacy Policy and Accessibility Help.