Privacy Policy
This policy explains what personal information this store collects, why it is collected, how long it is kept and what control you have over it.
Last updated: 26 July 2026
Template notice: this is sample policy text written to describe how the application actually behaves. It has not been reviewed by a lawyer. Have it checked against the data-protection law that applies to you before relying on it publicly.
1. Information we collect
Account information
When you register we store your email address and a cryptographic hash of your password. We never store the password itself and cannot recover it - a forgotten password is reset, not retrieved.
Order information
Placing an order records the products, quantities, prices at the time of purchase, the order date, the delivery address you supply and the status as it changes.
Shopping basket
Items added before checkout are held in a temporary server session and discarded when it ends. Basket contents are not linked to your account until you place the order.
Technical information
Our servers write standard request logs, used for diagnosing errors and detecting abuse.
2. How we use it
- To process orders, adjust stock levels and show your order history.
- To authenticate you and keep you signed in during a visit.
- To respond when you contact us about an order or a warranty claim.
- To keep the service secure and investigate suspected misuse.
We do not sell personal information, and we do not use it to build advertising profiles.
3. Cookies
This store uses only cookies necessary for it to function:
| Purpose | What it does | Lifetime |
|---|---|---|
| Authentication | Keeps you signed in as you move between pages | Until you sign out |
| Session | Links your browser to your shopping basket | End of the session |
| Anti-forgery | Protects forms against cross-site request forgery | End of the session |
Blocking these will stop sign-in and checkout from working. We do not set advertising or cross-site tracking cookies.
4. Sharing
Personal information is shared only where it is needed to complete an order - for example a delivery address passed to a courier - or where we are required to disclose it by law. Any supplier acting on our behalf is bound to use the information solely for that purpose.
5. How long we keep it
- Account records - for as long as the account is open.
- Order records - retained after closure where accounting or warranty obligations require it.
- Basket sessions - discarded when the session ends.
- Server logs - kept for a short diagnostic window, then rotated.
6. Your rights
Depending on where you live you may be entitled to:
Much of this is available directly in your account dashboard, where you can review your details, orders and past purchases at any time.
7. Security
Passwords are stored hashed and salted. Administrative areas are restricted by role, so ordinary accounts cannot reach order-management or catalogue-editing functions. No system is perfectly secure, and we will tell affected customers promptly if a breach ever affects their data.
8. Contact us
To exercise any of the rights above, or to ask how your information is handled:
- privacy@rogstore.example
- +962 6 000 0000
- We aim to reply within 30 days
See also our Terms of Use Notice.